Blog · November 1, 2026 · 4 min read
No pool resurfacing quote in Scottsdale, what to ask
Costs
5 signs the quote is never coming
- Someone walked the pool and talked through the changes, and the estimate never arrived.
- You followed up and were told the numbers were almost finished, then heard nothing.
- Your texts sat unanswered for weeks after the visit.
- A second person was promised and never showed up.
- The date you were given came and went with no call and no note.
Any one of these is a stall. Together they mean the estimate was never really being built. It is not that the work is hard to price. It is that no one sat down to finish the pricing and send it.
3 steps
What happens when you tell us
Tell us about the pool and the change you are weighing, whether it is a new finish, tile, or both.
We call you back to set a time to look at the pool in person.
We go over the next step with you, and the written quote that follows.
Good to know
What to have ready for the call
- The finish on the pool now and the one you are considering.
- The pool size, or the last measurements you were given.
- Any tile, coping, or deck work you want priced.
- A few photos of the areas that bother you most.
How it works
The order a resurface follows
A resurface moves in stages, and each stage has its own line on a complete quote. First the pool gets drained so the old finish can be reached. Then the old surface is chipped out or sanded back. The new finish goes on next, followed by waterline tile, fittings, and any coping or deck work. Last comes the startup: the fill, the brushing, and the water balance that lets the finish cure.
When you hold a quote next to this order, any stage that is missing is a number that will show up later.
Costs
What a complete quote lists line by line
- The surface prep, so the old finish is accounted for.
- The finish itself, with the color named.
- Waterline tile, coping, and fittings, if any.
- The drain and refill, and the startup that follows.
Each line should carry its own number, so a change to one line does not drag the others with it. An itemized quote is the only kind you can check against the work. One round number hides the prep, the tile, and the startup inside a single figure, and that is where surprise upcharges live.
Good to know
What drives the per square foot number
Finish type moves the number more than anything else. A plaster finish runs $6 to $8 per square foot, quartz $7 to $10, and pebble $7 to $15, with tile lines from $8 to $30 and up, per a published cost guide on pool resurfacing. A full resurface averages $6,000 to $15,000 for about 1,000 square feet and takes 5 to 7 days, per the same guide. The size of the pool and the condition of the shell move the number from there. A pool that needs more prep because the old finish is failing will push the prep line up before the finish even starts, which is why the prep line matters as much as the finish line.
Good to know
The Scottsdale part of the number
In Scottsdale, the drain and refill step has its own rules. Pool water cannot go to the street, and the city allows landscape disposal or a sewer cleanout at no more than 12 gallons per minute, per the city's water quality page (City of Scottsdale (opens in a new tab)). If a quote leaves the drain and refill out, it is not complete, and that missing line lands on you later.
4 questions
Questions people ask
Still have a question? Call (747) 243-2089 and say what your pool is doing.
Why did I never get the estimate after they came out?
A visit is not the same as a written estimate. The numbers have to be built from the pool size, the finish, and any tile or deck work, then checked. When that step stalls, weeks pass with no word. A written quote should arrive as a list you can read, not a promise over the phone. If a visit never turned into a written, line by line estimate, the visit did not finish the job it was for.
What should a resurfacing quote list?
At minimum, the surface prep, the finish with the color named, waterline tile and coping if any, and the startup and fill. The finish should show its square footage and a per square foot number, so you can see the math. A quote that is one round number with no lines is hard to check against the work later. The more it is itemized, the easier a change is to trace back to its line.
How long should a quote take to arrive?
The honest answer is that it depends on the size of the job and how much tile or deck work is in it, not on how busy the office is. A complete quote takes time to measure the pool and price each line, so a day or two of silence is not the same as a stall. What matters more than speed is that the date you were promised is kept. If a date is given and passes with no word, that is the part to notice.
What do the per square foot numbers mean?
The per square foot number is the finish cost spread over the pool surface. A plaster finish runs $6 to $8 per square foot, quartz $7 to $10, and pebble $7 to $15, per a published cost guide. Tile lines run higher. Multiply the number by the square footage and you get most of the finish line, before prep, tile, and startup.
